You know how to fix enterprise patching? Please tell me more!!!

If you pay attention to Twitter at all, you’ve probably seen people arguing about patching your enterprise after the WannaCry malware. The short story is that Microsoft fixed a very serious security flaw a few months before the malware hit. That means there are quite a few machines on the Internet that haven’t applied a critical security update. Of course as you imagine there is plenty of back and forth about updates. There are two basic arguments I keep seeing.

Patching is hard and if you think I can just turn on windows update for all these computers running Windows 3.11 on token ring you’ve never had to deal with a real enterprise before! You out of touch hipsters don’t know what it’s really like here. We’ve seen thing, like, real things. We party like it’s 1995. GET OFF MY LAWN.

The other side sounds a bit like this.

How can you be running anything that’s less than a few hours old? Don’t you know what the Internet looks like! If everyone just applied all updates immediately and ran their business in the cloud using agile scrum based SecDevSecOps serverless development practices everything would be fine!

Of course both of these groups are wrong for basically the same reason. The world isn’t simple, and whatever works for you won’t work for anyone else. The tie that binds us all together is that everything is broken, all the time. All the things we use are broken, how we use them is broken, and how we manage them is broken. We can’t fix them even though we try and sometimes we pretend we can fix things.

However …

Just because everything is broken, that’s no excuse to do nothing. It’s easy to declare something too hard and give up. A lot of enterprises do this, a lot of enterprise security people are using this defense why they can’t update their infrastructure. On the other side though, sometimes moving too fast is more dangerous than moving too slow. Reckless updates are no better than no updates. Sometimes there is nothing we can do. Security as an industry is basically a big giant Kobayashi Maru test.

I have no advice to give on how to fix this problem. I think both groups are silly and wrong but why I think this is unimportant. The right way is for everyone to have civil conversations where we put ourselves in the other person’s shoes. That won’t happen though, it never happens even though basically ever leader ever has said that sort of behavior is a good idea. I suggest you double down on whatever bad practices you’ve hitched your horse to. In the next few months we’ll all have an opportunity to show why our way to do things is the worst way ever, and we’ll also find an opportunity to mock someone else for noting doing things the way we do.

In this game there are no winners and losers, just you. And you’ve already lost.

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